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Our Travel Specialists
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Mary Ann Ramsey, CTC, DS, ASA, President of Betty Maclean Travel, Inc.
Interests & Specialties Mary Ann Ramsey, CTC, DS, ASA is a nationally recognized travel consultant who specializes in multigenerational family travel, customized safaris to Africa and India, private jet travel, and most recently, space travel with Virgin Galactic! Whatever the destination, Ms. Ramsey uses her expertise as a consultant and fellow world traveler when planning any trip with her clients.
Expert Bio
Awards and Recognition
- Voted ASTA Travel Agent of the Year 2003
Cover story of Luxury Travel Advisor magazine, March 2006
Travel + Leisure Magazine “Ultra-Luxury Agent” 2007; “The A-List of Travel Super-Agents” 2006, 2005, 2004, 2003, 2002
Condè Nast Traveler Magazine “World’s Top Travel Specialists” 2007, 2006, 2005, 2004, 2003, 2002, 2001, 2000 - Specialty Multi-Generational Travel
Selected as Finalist for Godmother of Royal Caribbean International’s Liberty of the Seas 2007
Appointments and Committees
- Virtuoso Member Advisory Board, elected 2007 (Third Term)
- Board Liaison to Virtuoso Tour Committee, 2007
- Cambridge Beaches Advisory Board, appointed 2007
- Virtuoso Ethics Committee, appointed 2007
- Selected by Virgin Galactic to be an Accredited Space Agent (ASA), December 2006
- ResidenSea Ambassador, appointed 2006
- TCS Expeditions Advisory Board, appointed 2004
- Silversea Cruises Advisory Board, appointed 2004
- Rosewood Hotels & Resorts Travel Agent Advisory Board, appointed 2004
- Abercrombie & Kent Advisory Board, appointed 1998
- Travel + Leisure Magazine’s Travel Agent Advisory Board
- Forum Club of Southwest Florida Program Committee
Credentials
- CTC (Certified Travel Counselor) since 1984
- Accredited Destination Specialist (DS) in Europe, Africa and South Pacific
Media Appearances
- Guest on WGCU 90.1FM Gulf Coast Live! Radio Show
- Guest on Wall Street Wrap Up television program
- Guest on local NBC News, WINK News, and ABC News Television
- WGCU (PBS station) – Expressions magazine travel columnist
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Betsy Patton, CTC, DS, Senior Travel Consultant
Interests & Specialties
I have traveled extensively to most parts of the world including: Europe, Caribbean, Africa, Egypt, Dubai, Southeast Asia, India and South America. My specialties include Luxury Small Ship cruising, World Cruises, Private Jet programs and African Safaris. I also provide my clients customized itineraries upon request. In the past 12 months, I have traveled with Orient-Express Safaris to Southern Africa, sailed on Silversea Cruises from Dubai to Singapore, Holland America Line and Princess Cruises to the Caribbean. I published an article in é Bella magazine detailing my experiences in Southern Africa with Orient-Express Safaris.
Expert Bio
Travel is my passion! First and foremost are planning exciting and memorable travel experiences for my clients. My enthusiasm for exploring the world, whether a new destination or a treasured favorite, has made me knowledgeable and given me first-hand experience in many corners of the globe. I have sailed on almost every luxury cruise ship, traveled by private jet, stayed in many of the world’s luxury hotels and explored sights by private car and guide. These experiences have allowed me to better serve my clients.
Read Betsy Patton's complete bio here
Contact Betsy at Betsy@BettyMacleanTravel.com
My Recent Trips
One of my most recent trips took me to Napa Valley in California. While never leaving the U.S. it truly felt like we had been transported to a wine region in Italy or France. Rolling hills covered with vineyards with a light that seems to be special to only wine areas. Napa Valley is a wine and food lover’s paradise. Wine tasting goes on every day at most of the vineyards so you have numerous opportunities to sample old favorites as well as new wines. One afternoon, after an extensive orientation in the tasting room, we were taken into the caves where the barrels of wine are aged and stored. We were then treated to a tasting straight from the barrel using a thief! Famous restaurants abound in Napa Valley where the tradition is to bring your own wine. (They all also have extensive selections of local wines!) French Laundry, Mustard’s, Tra Vigne are just a few of the popular and delicious restaurants. There is even a drive-up burger “joint” that serves fine wines – the line here on a weekend afternoon is amazing!
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Karen Ann Kelley, CTC, DS, Senior Travel Consultant
Interests & Specialties ∞ Luxury Cruising and Honeymoons ∞ Voyager Club Host ∞ Custom Designed Vacations to Europe ∞ Holland America Cruise Specialist
Expert Bio
A graduate of Michigan State University, Karen has been in the travel industry for the past thirty years. Upon graduation, she moved to Paris, France and worked for the impressionist art gallery Durand-Ruel for three years. Returning to the United States, Karen taught French in Troy, Michigan and worked during the summer for a travel agency. Her love of travel resulted in a move to Fort Worth, Texas where she began her full time travel career with Neiman-Marcus. She has managed travel agencies in Texas and Ohio and has worked for two cruise lines in addition to leading escorted group tours. Karen has been a Certified Travel Consultant (CTC), the highest accreditation in the travel industry, since 1982 and has also earned the designation Destination Specialist (DS) for the South Pacific and France. She has traveled extensively thoughout Europe, to the Caribbean and to China. She most enjoyes planning the perfect personalized vacations for her clients. Karen joined Betty Maclean Travel, Inc. as a senior travel consultant in May of 2001. KarenAnnK@BettyMacleanTravel.com
My Recent Trips A luxurious cruse aboard Silver Sea's ship 'Silver Wind' from Venice to Monte Carlo.
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Tina Vincent, CTA, DS, Senior Travel Consultant
Interests & Specialties ∞ Europe ∞ Luxury Cruising ∞ Adventure Travel in Australia and Africa ∞ Alaska Exploration ∞ Expedition Cruising with CruiseWest Specialist ∞ Voyager Club Host
Expert Bio
Tina loves to travel and share her experiences with clients. In her 20 years with Betty Maclean Travel she has traveled to every continent but one - and Antarctica is definitely still on her wish list! Her intimate knowledge of exciting destinations will assist you in planning that dream adventure. She's a Certified Travel Associate and Destination Specialist for South Pacific, France and North America. Tina@BettyMacleanTravel.com
My Recent Trips
I experienced the 'mysteries of the Orient' with Regent Seven Seas aboard the Mariner! We visited Hong Kong, Vietnam, Bangkok, Thailand and Singapore in luxury, with educational and fun shore excursions!
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Claudia Gordon, CTC, DS, ACC, Senior Travel Consultant
Interests & Specialties
I have traveled extensively to most parts of the world including: Asia, India, East and South Africa, Egypt, Russia, United Kingdom and the Continent of Europe. Italy has been a yearly vacation for each of the past 10 years.
My specialties include luxury small ships, residential ships, private jet travel, and world cruises. I also love hotels! Wherever I travel, I enjoy learning about hotels. Once a client selected a hotel in Florence, Italy from a guidebook, which I knew they wouldn’t like. While I was in Italy, I photographed it and then took photographs of the hotel where I thought they should stay. I sent the photographs and suggested they reconsider. My clients phoned and thanked me and said they wouldn’t trust a guidebook or an internet website - only me.
Expert Bio
To say my passion is travel is an understatement! I have sailed on almost every luxury cruise ship and the only residential luxury ship at sea, on safari in East and Southern Africa, sailed by private yacht, stayed in many of the world’s luxury hotels and explored sights by private car and guide. These experiences have allowed me to better serve my clients.
Read Claudia Gordon's complete bio here
Contact Claudia at Claudia@BettyMacleanTravel.com
My Recent Trips My most recent trip was to South Africa with Wilderness Safaris. We went on safari to Botswana, with visits to Zambia and Zimbabwe. Southern Africa is amazing, with a diversity of wildlife, people and geography!
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Lois Moran, CTC, DS, Senior Travel Consultant
Interests & Specialties
I have traveled extensively to most parts of the world including: Europe, Africa, Middle East, China, South America and India. My specialties include World Cruises, Private Jet programs and luxury small ship cruising. I also provide my clients customized itineraries upon request. In the past 12 months, I have traveled on Abercrombie & Kent’s Private Jet, Silversea Cruises, Crystal Cruises, Holland America Line and Regent Seven Seas Cruises.
Expert Bio
I am passionate about travel! I love planning memorable travel experiences for my clients. My enthusiasm for exploring new destinations and revisiting favorite places has enabled me to become knowledgeable – with first-hand experience about many destinations. I have sailed on almost every luxury cruise ship, traveled by private jet, and explored sights by private car and guide. These experiences have allowed me to better serve my clients.
Read Lois Moran's complete bio here
Contact Lois at Lois@BettyMacleanTravel.com
My Recent Trips
I recently sailed on the Silversea ship Silver Shadow from Lisbon to Las Palmas. A short rest stop after my flight with a stay on at the beautiful Lapa Palace in Lisbon. It is a gem of a Orient Express property and the former home of the Duke of Valencia. The ship sailed from Lisbon and after a leisurely day at sea sailed on to Malaga where we enjoyed a Voyager Club shore event touring the city and ending with a delicious luncheon at Reid’s Palace hotel – another Orient Express property. The ship then sailed on to Cadiz , Casablanca, Funchal and then Santa Cruz Canary Islands and ending in Las Palmas. The trip was a wonderful mix of interesting Spanish and Moroccan cultures.
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Lillian Rudd, CTC, DS, Senior Travel Consultant
Interests & Specialties ∞ Adventure Travel in Africa ∞ Alaska destination specialist ∞ Luxury Cruising ∞ Private Jet Tours ∞ Voyager Club Host
Expert Bio
Lillian has more fun traveling than anyone else you will ever work with. She has been in the business for 12 years. She has earned her CTC and is a Destination Specialist for Western Europe and the South Pacific. Her favorite place to visit is sub Saharan Africa, where on a recent trip she got to brush noses with one of the camp's resident elephants! She has been featured in Town and Country Travel. Her dream trip would be a private jet tour visiting many interesting destinations in luxury and comfort. Lillian@BettyMacleanTravel.com
My Recent Trips I recently experienced the wonders of St. Petersburg and the surrounding areas where I got to explore the Hermitage Winter Palace and Petrodvorets, Peter the Great's palace with it's beautiful water gardens and traditional Russian architecture.
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Carol Netzer, CTA, DS, Travel Consultant
Interests & Specialties ∞ Luxury Cruising ∞ Carribean Travel and Adventure ∞ Regent Seven Seas Cruises Travel Specialist ∞ Holland America Specialist ∞ Spa Specialist
Expert Bio
After 47 years in the business Carol still says "I could live in Italy, or cruise for the rest of my life". In the meantime, Carol is our Caribbean specialist and is also a Destination Specialist for France and the South Pacific. Her extensive travels have afforded her an intimate knowledge of the world's best destinations - favorites such as Greece, Italy, and the rest of the Mediterranean - in addition to the world’s best cruise lines – Regent Seven Seas, Seabourn, Silversea, and Holland America. Carol has been with Betty Maclean Travel, Inc. since 1997. CarolN@BettyMacleanTravel.com
My Recent Trips
I recently sailed on the Regent Voyager in the Mediterranean. This ship has it all….fine dining with complimentary wines and beverages in a choice of 4 dining rooms, good entertainment in the show room and lounges, very well planned shore tours are offered and a warm and wonderful staff that makes the experience feel like you are with long time friends that are genuinely happy to provide the best service possible.
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Donna Christensen, CTC, DS, Travel Consultant
Interests & Specialties ∞ Adventure Travel to Africa ∞ Luxury Tours of Europe ∞ Travel + Leisure 2007, 2006, 2005 'Super Agent' specializing in Private Jet Tours ∞ World Cruise Specialist
Expert Bio
Donna has toured many of the world's best travel destinations. All that travel has made her one of Travel + Leisure’s "125 Top Travel Super Agents”, specializing in Private Jet Travel. Having had the opportunity to travel with TCS Expeditions on their “The Human Odyssey” itinerary in November of 2002, Donna has first hand experience on the extraordinary experience of private jet travel – traveling by private jet is the only way to visit so many exotic countries on a single journey, in unparalleled comfort. Donna also specializes in World Cruises with various luxury cruise lines, and she has a particular passion for safaris in Africa. Donna has been with Betty Maclean Travel, Inc. for 13 years and is a Destination Specialist for Western Europe, France, South Pacific and Specialty Travel. Donna@BettyMacleanTravel.com
My Recent Trips
My last trip was 'Fiesta Espana' with Adventures by Disney in September of 2007. We visited Madrid, Segovia, Cordoba, Grenada, and Seville. The Moorish Architecture, Flamenco Dancing, food, culture were wonderful, and Adventures by Disney did a great job. Their adult only departures offer a wonderful in-depth itinerary for those travelers traveling without children.
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Debby Denham, CTC, DS, ACC, Travel Consultant
Interests & Specialties
∞ Windstar Cruises Travel Specialist ∞ Adventure and Specialty Travel Specialist ∞ Expedition Cruising with CruiseWest Specialist ∞ Travel for Photographers ∞ Voyager Club Host ∞ Princess Cruises Certified Expert - Commodore Level
Expert Bio
Debby’s dream trip would be to explore the Galapagos at length! She has earned her CTC and is a Designation Specialist for France, Western Europe, South Pacific and Specialty Travel. Her favorite ship…..Crystal Serenity. She has traveled extensively during her 12 years in the travel industry. Debby can help you create that “trip of a lifetime”. Debby@BettyMacleanTravel.com
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Carol Bisceglia, CTA, DS, Travel Consultant
Interests & Specialties ∞ Africa ∞ Western Europe ∞ Luxury Cruises and River Cruises ∞ Crystal Cruises Travel Specialist
Expert Bio
Carol has been in the travel industry for 20 years. She is able to bring her personal enthusiasm for luxury travel and attention to detail to the travel arrangements she makes for her clients. Her favorite travel experiences have been to East Africa with Abercrombie & Kent, European River cruising with Intrav, and her favorite Cruise Lines are Crystal, Seabourn and Silversea. Carol will be happy to custom tailor a trip for you and your family. CarolB@BettyMacleanTravel.com
My Recent Trips Sailing with Seabourn through Singapore, Thailand and Vietnam to Hong Kong.
The Seabourn itinerary was wonderful and going into Vietnam today is quite an experience. Seabourn's ships are always wonderful with the all suite accommodations and personalized service - all inclusive
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Clare Seyer, CTA, DS, Travel Consultant
Interests & Specialties
∞ Luxury & Adventure Travel Specialist for Europe, South America and Africa ∞ Wine tours through France and Italy ∞ Travel + Leisure 2007, 2006, 2005 'Super Agent' Specializing in France ∞ Silversea Cruises Travel Specialist ∞ Cunard Line Certified Expert - Commodore Level
Expert Bio
Clare Seyer, CTA, International Travel Consultant, is the ultra-specialist on France for Virtuoso. In a September 2002 cover article, she was named one of the best agents in the nation by Travel + Leisure Magazine. Since 2003 she has been awarded a spot on the Travel + Leisure "A List" as a specialist on skiing in Western Europe. Clare is the travel "go-to" person for many national publications, including Smart Money and National Geographic Traveler. With her terrific knowledge of the hottest local scenes, chic new restaurants and finest hotels, Clare is the agent of choice for those who want to experience an "insider's" Europe. In fact, she was recently interviewed by Elite Magazine, which tapped her knowledge of the local scene in St. Tropez. And, because of her many friends and resources abroad, Clare's clients have the opportunity to experience rare, behind-the-scenes visits to the most exquisite private villas, palaces and apartments in Europe. Clare@BettyMacleanTravel.com
My Recent Trips In November I had a FOUR SEASONS infusion at Four Seasons Great Exuma in the Bahamas and Four Seasons Miami ...it was a deliciously self-indulgent vacation!
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Linda Castranova, Air Specialist
Interests & Specialties ∞ Frequent Flyer miles specialist ∞ Fares search and airlines reservation (SABRE) specialist ∞ Quality Control consultant
Expert Bio
Linda has been immersed in the travel industry since 1986. Since her beginning with American Airlines reservations, she has progressed to become one of the leading SABRE specialists today. She has written Standard Operating Procedures used by one of the largest travel agencies, and her expertise as an instructor is sought after in many classes currently held by SABRE. Besides distinguishing herself with a number of "Top 5" travel agencies, Linda previously worked for Virtuoso before joining the Betty Maclean Travel, Inc. team. Linda currently holds a B.S. degree in Marketing/Economics from Louisiana Tech. University. This true "Southern Belle" has traveled extensively in the U.S. and Canada, as well as Mexico, France, Belgium and Germany. Linda@BettyMacleanTravel.com
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Karen Pickrum, CTC, DS, Director of Marketing
Expert Bio Karen@BettyMacleanTravel.com
My Recent Trips
I recently traveled the Caribbean with Regent Seven Seas! One of the many benefits of living in Southwest Florida is close proximity to the cruise ports in and around Miami - I was able to enjoy this incredibly relaxing cruise without the hassle of flying or worrying about baggage restrictions. The cruise itself was wonderful; the staff and service are truly among the best in the industry. I was able to enjoy the Caribbean in complete comfort and luxury!
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Janet Goodall, CTA, Office Coordinator
Expert Bio Janet is the glue that holds this office together! She moved to Naples four and a half years ago and joined the staff at Betty Maclean Travel in May of 2004. Though she has managed many different businesses in the past, this is her first time working in the travel industry. She earned her CTA in 2005. (That's right, even our office manager is a certified travel agent!) She enjoys the challenges of learning her way around the travel industry, as well as ensuring the smooth operation of our office. She has traveled to Venice, Italy; Paris, France; Sweden, Denmark, and China. Janet@BettyMacleanTravel.com
My Recent Trips
My most recent trip was cruising on the Windsurf to the Caribbean. One of my favorite memories was one evening, just as the sun was setting, the captain steered the ship heading straight toward the twin peaks of the Piton Mountains making it feel as though we were going to sail right between them!
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Fran Shipman, Travel Asssistant
Expert Bio In a former career, Fran spent 15 years traveling throughout Europe with clients. Travel remains her favorite interest. Fran@BettyMacleanTravel.com
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Debra Thurman, Air Specialist
Interests & Specialties ∞ Fares search and airlines reservation (SABRE) specialist
Expert Bio
Debra Thurman, a resident of Texas, is an Air Specialist with more than 17 years experience in the industry. With a strong background in corporate travel serving key VIP Executives and groups, she is a wonderful addition to the Betty Maclean Travel, Inc. team. She has traveled extensively through the United States, Europe and the Carribean. DebraT@BettyMacleanTravel.com
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Kimberly Cryan, CTA, DS, Travel Assistant to the President
Interests & Specialties ∞ Adventure and Specialty Travel Specialist
Expert Bio
Kimberly, Travel Assistant to our President Mary Ann Ramsey, is from Michigan. She earned her CTA certification in August of 2007, and enjoys helping Mary Ann plan once-in-a-lifetime trips for her clients! She is an Adventure and Specialty Travel Specialist and can help design active adventures to exotic locations around the world. Kimberly@BettyMacleanTravel.com
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Judith Stang, CTA, DS, Travel Consultant
Interests & Specialties Voyager Club Host
Expert Bio Judith is always thinking of her clients where ever she travels. On every trip she inspects hotels, restaurants, and tour guides. She was at one time a tour guide at the Shannon airport before making the US her home. Her twenty years of experience has enabled her to travel extensively all over the world and she loves sharing that experience with her clients. JudithS@BettyMacleanTravel.com
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Introducing - Zahra!
Expert Bio
Zahra, a British Black Labrador Retriever, was born July 4, 2007 and joined the Ramsey and Betty Maclean Travel family in October. She's already well-traveled, having made road trips from Florida to Michigan twice, with a side trip to Ohio! She loves to swim and play fetch, and visit all of her friends in the office!
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