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Our Travel Specialists
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 | Tina Vincent, CTA, DS, Senior Travel Advisor Email: Tina@BettyMacleanTravel.com
Interests & Specialties
- Europe
- Luxury Cruising
- Adventure Travel in Australia and Africa
- Alaska Exploration
- Expedition Cruising with CruiseWest Specialist
- Voyager Club Host
Expert Bio Tina loves to travel and share her experiences with clients. In her 26 years with Betty Maclean Travel, Inc., she has traveled to every continent but one - and Antarctica is definitely still on her wish list! Her intimate knowledge of exciting destinations will assist you in planning that dream adventure. She's a Certified Travel Associate and Destination Specialist for South Pacific, France, and North America.
|  | Carol Netzer, CTA, DS, Travel Advisor Email: CarolN@BettyMacleanTravel.com
Interests & Specialties
- Regent Seven Seas Cruises Specialist
- Luxury Cruising
- Seabourn
- Silversea
Holland America Specialist
Crystal Specialist
- Tauck World Discovery
Expert Bio
After many years in the business, Carol still says, "I could live in Italy or cruise for the rest of my life." Her extensive travels have afforded her an intimate knowledge of the world's best destinations - favorites such as Greece, Italy, and the rest of the Mediterranean - in addition to the world’s best cruise lines: Regent Seven Seas, Seabourn, Silversea, and Holland America. Carol has been with Betty Maclean Travel, Inc., since 1997.
My Recent Trips
I recently sailed on the Regent Voyager in the Mediterranean. This ship has it all….fine dining with complimentary wines and beverages in a choice of 4 dining rooms, good entertainment in the show room and lounges, very well planned shore tours are offered and a warm and wonderful staff that makes the experience feel like you are with long time friends that are genuinely happy to provide the best service possible.
|  | Jen Mitchell, CTA, DS, ECC, Travel Advisor Email: Jen@BettyMacleanTravel.com
Interests & Specialties
- Alaska Destination Specialist
- Princess Cruises Commodore
- Cunard Line Commodore
- Holland America Line Academy Graduate
- Silversea Cruises Specialist
- Celebrity Cruises Specialist
- Crystal Cruises Specialist
- College of Disney Knowledge Graduate
- WOW Graduate for Royal Caribbean International
- Certified Hawaii Destination Specialist
Expert Bio Jen Mitchell was born in Montreal, Canada, and raised in Boca Raton, Florida. She attended Florida State University where she met and married her husband, Will. Jen loves to help clients plan the perfect travel experience. Travel is her passion, she has been all over the world. During high school, she lived in Israel for a year. She describes it as an amazing cultural experience.
Jen has worked her way up the highest professional designation from Cruise Lines International Association (CLIA) - Elite Cruise Counselor. To achieve this rank she had to pass a rigorous training program combining both theoretical and practical experience in cruising. She has taken many classes and has visited and sailed upon many ships as a prerequisite for this rank.
My Recent Trips I had the pleasure of cruising on the Crystal Serenity this December and this was the most enjoyable and relaxing cruise I have ever taken. I cruised from Aruba to Miami and made stops in St. Barts, St. Maarten, and Grand Turk. The crew was so friendly and took care of our every need. We were greeted by our names almost everywhere we frequented onboard and felt like part of the Crystal family. The cuisine was fabulous anywhere we chose to dine, some of my favorites being Tastes, The Bistro, Scoops, and the Buffet.
|  | Cassie McMillion, CTA, DS, Travel Advisor Email: Cassie@BettyMacleanTravel.com
Interests & Specialties
- Virtuoso Rising Star Nominee
Virtuoso Active & Specialty Travel
Virgin Galactic Mission Supporter
Fundi (South Africa) Specialist
Virtuoso Kenya Travel Specialist
Virtuoso Aussie Specialist
- Virtuoso Spain Specialist
Expert Bio
Cassie became interested in travel while attending the University of Louisiana. She had the opportunity to study abroad in the City Of Light, Paris, focusing on French Impressionism and French Literature. Cassie says her tenure in Paris opened up the world for her and defined her career goals. Before she returned home, she decided to pursue a profession that would further develop her knowledge of the world and cultures. Now she uses that knowledge to enhance her clients' travel experiences.
Cassie worked at the Ritz Carlton in New Orleans. After Hurricane Katrina, she relocated, continuing her career with the Ritz Carlton in Naples, Florida, as a Destination Services Manager. In this position, she handled all off-site activities for large groups, designed theme events, coordinated beautiful weddings, and made each client’s vision come to fruition.
Her favorite destination at the moment is Italy’s Amalfi Coast. From the picturesque towns to the food and wine, it may have been one of the most relaxing places she ever had the pleasure of visiting.
Her other passions are college football (Geaux Tigers!), art, food, wine and spending as much time in New Orleans as her schedule will allow. View Cassie's blog and Twitter pages here:
http://www.theartofthegetaway.com
http://twitter.com/artofthegetaway
|  | Julia Fisher, Travel Advisor Email: Julia@BettyMacleanTravel.com
Expert Bio Julia, a native Neapolitan, earned her undergraduate degree in Marketing at UCF and then a masters in Business Administration - with concentrations in International Business and Marketing - at Rollins College.
Julia first ventured to Europe in high school. In graduate school, she traveled throughout Asia and Europe and spent a semester in Lyon, France. She has also traveled extensively throughout the Caribbean and the United States. Her many travels have rewarded her with an in-depth knowledge of the unique points of interest in each country. Researching and planning exceptional trips is what Julia loves to do, and she will be putting her talents to the forefront, exceeding your expectations.
Julia loves a challenge and is a dynamic individual with experience in client services and delivering exceptional value on a consistent basis.
My Recent Trips Traveled to Madrid in end of November 2011. Her first time to Spain didn't disappoint with a lively nightlife and never-ending tapas. She enjoyed the cultural attractions and the people of Madrid - who are experienced at taking mid-day siestas and eating dinner and drinking sangria late into each night.
|  | Carol Bisceglia, CTA, DS, Travel Advisor Email: CarolB@BettyMacleanTravel.com
Interests & Specialties
- Africa
- Western Europe
- Luxury Cruises and River Cruises
- Crystal Cruises Travel Specialist
Expert Bio Carol has been in the travel industry over 20 years. She is able to bring her personal enthusiasm for luxury travel and attention to detail to the travel arrangements she makes for her clients. Her favorite travel experiences have been to East Africa with Abercrombie & Kent, European River cruising with Intrav, and cruising with Crystal, Seabourn and Silversea. Carol will be happy to custom-tailor a trip for you and your family.
My Recent Trips
Sailing with Seabourn through Singapore, Thailand and Vietnam to Hong Kong.
The Seabourn itinerary was wonderful and going into Vietnam today is quite an experience. Seabourn's ships are always wonderful with the all suite accommodations and personalized service - all inclusive.
|  | Stephanie Gordon, Travel Advisor Email: Stephanie@BettyMacleanTravel.com
Interests & Specialties Mexico and Central and South America are where Stephanie spends most of her time for work and for play. In the last two years, she has personally traveled to Chile, Argentina, Ecuador, Peru, Panama, Belize, Cancun, Cozumel, Isla Mujeres, Mexico City, Acapulco, Out Islands of the Bahamas, Florida Keys and the Caribbean. She specializes in using global connections to create customized VIP experiences that exceed expectations.
Stephanie's expertise in creating experiential travel itineraries includes: Luxury Adventure Travel (sport fishing, diving, horse back riding, zip lining, white water rafting, hiking, 4 x 4); Epicurean Travel (wine tasting, chef's tables, cooking classes); Cultural Travel (local markets, archeological sites, walking tours, museums, indigenous guides); The Art of Doing Nothing (exclusive getaways, private islands, boutique hotels, spa retreats, jungle lodges, small ship & private yacht cruising); as well as travel geared toward girl getaways, male bonding and multi-generational family vacations.
Expert Bio
As a Florida native currently living in Coconut Grove, Florida, Stephanie has spent the last 15 years working with the publications that create travel dreams - Luxury Travel Advisor, Premier Hotels & Resorts, Gourmet, Saveur, Destination Weddings & Honeymoons, Golf Magazine, Sport Diver and Travel Agent Magazine. She has experienced those dreams for herself (a private day of surfing with a beach picnic in Bocas del Toro, Panama; winery tours via 4 x 4's in Argentina; and superb sunbathing on the beaches of Buzios, Brazil, have been a few of her favorites) and draw upon her experiences to fulfill clients' travel aspirations from around the globe.
She would love the opportunity to share her amazing travels with you and personally design your customized, ultimate vacation. From South America to the Greek Isles and everywhere in between - a new experience awaits.
|  | Alexander Neumann, Travel Advisor Email: Alexander@BettyMacleanTravel.com
Expert Bio Alexander was born in Germany and has lived for more than 30 years in the U.S., which includes 25 years in Naples, Florida. Receiving his business education in Hamburg and Hannover Germany, he joined Luftthansa German Airlines working for ten plus years as a station manager which grew his passion for travel. This led to journey's through Europe, East Africa, the Caribbean and South America.
For many years he has been a member of the "International Men's Club of America" Naples Chapter and an Honorary Colonel of the Commonwealth of Kentucky. Alexander is also a member of the American and German Chamber of Commerce of SW Florida and the Chaine des Rotisseurs Berlin Gourmet and Wine society which is a by-invitation-only organization.
Alexander is well known to his friends and clients as a business leader, negotiator and successful achiever of results. He is committed to top-level service to all of his clients, international and other.
|  | Martine Dorobanti, Travel Advisor Email: Martine@BettyMacleanTravel.com
Interests & Specialties
- Italy
- Spain
- National Parks of the Western U.S.
Expert Bio Martine Dorobanti has had a passion for traveling ever since she was a little girl. Her first trip was at three months old and she has traveled the world extensively every year since. Although Italy hold a very special place in her heart Martine's adventures have taken her to Europe, Asia, Mexico, the Caribbean, and to dozens of National Parks throughout the United States. She loves to immerse herself into each culture of her travel destinations. Martine brings her extensive travel knowledge to Betty Maclean Travel ensuring her clients have travel memories that will last a lifetime.
|  | Jennifer Royster, Travel Advisor Email: JRoyster@BettyMacleanTravel.com
Interests & Specialties
- New Zealand and Australia
- Europe
- Wine and Food Destinations & Experiences
- American West
- Luxury Cruising
- Group and Family Cruises
Expert Bio Jennifer Royster found her passion for travel while studying abroad in London. A career in the wine trade enabled her to hone her skills as a wine and food educator and to design and escort numerous trips to Europe visiting wineries, markets, 5-star hotels and Michelin starred restaurants.
Jennifer's experience as a corporate incentive travel planner and event coordinator has given her the experience and insight to design experiential trips for individuals, families and groups with an emphasis on wine, food and culture. Her trip planning can include winery visits, culinary tours and cooking classes, food and wine festivals, local farmer and artisan markets and a myriad of cultural and wildlife immersion experiences.
Jennifer crafts unique and meaningful travel experiences for clients that will engage the senses, satisfy the curiosity, nourish the soul and ignite the passion for more.
|  | Maggie Ziomek, Air Specialist Email: Maggie@BettyMacleanTravel.com
Expert Bio
Maggie relocated from New York City to Naples, Florida, to continue her career in the travel industry. Maggie, an Air Specialist with Betty Maclean Travel, Inc., provides quality service, as well as timely and accurate completion of your travel arrangements. You can count on receiving excellent customer service each and every time. Maggie is an expert in both air travel and rental car and hotel reservations. Call or email Maggie today!
|  | Sandy Muffatti, Air Specialist Email: Sandy@BettyMacleanTravel.com
Expert Bio As an Air Specialist at Betty Maclean Travel, Inc. Sandy Muffatti began her career as a travel advisor shortly after attending travel school in White Plains, New York. With the opportunity to travel extensively in her career she visited several areas of South America, Europe, as well as destinations throughout the Caribbean and the Bahamas.
Her passion for travel prompted Sandy to apply to work for the airlines where she accepted a position with Midway Airlines. Within a year she was offered a Station Manager position with Piedmont Airlines until moving to Florida in 1987.
After the Piedmont/USAir merger Sandy had the opportunity to manage several other airlines to include Pan American World Airways, American Airlines, as well as several Regional Airlines working at airports up and down the East Coast from Buffalo to beautiful Naples, Florida.
Sandy is excited about her position at Betty Maclean Travel, Inc. and is ready to assist you with all of your air travel arrangements.
|  | Linda Walker, CTA, DS, Executive Assistant to Mary Ann Ramsey Email: linda@bettymacleantravel.com
Expert Bio Linda has been with Betty Maclean Travel, Inc., since 2008 as Mary Ann Ramsey’s Executive Travel Assistant. Her organizational skills and attention to detail are a great asset in the travel business. Linda has visited many European cities, numerous Caribbean islands, and sailed on some of the industry’s most luxurious cruise lines. Her love of travel and adventure are most evident, as is her desire to assist Mary Ann and her clients to ensure their travel experiences are the best they can be. Linda has worked in different fields over her career, but travel is by far the most exciting and rewarding.
|  | Trish Miller, Marketing Coordinator Email: Trish@BettyMacleanTravel.com
Expert Bio Trish Miller is the Marketing Coordinator at Betty Maclean Travel Inc. She assists with the marketing aspects of the business, such as advertising, e-marketing techniques, and processes for creating and communicating special events and offers. Trish works directly with the suppliers and vendors so that she can provide outstanding service to all Betty Maclean clients.
|  | Jackie Kissinger, DS, Travel Assistant Email: Jackie@BettyMacleanTravel.com
Expert Bio Jackie Kissinger began working at Betty Maclean Travel Inc., as a Receptionist. She was to quick to learn the travel business, as a result she was promoted to a Travel Assistant. Jackie assists the travel advisors so that they can provide outstanding service and support to their clients. Jackie has travelled extensively throughout the United States.
|  | Mary Schelling, Travel Assistant Email: mary@bettymacleantravel.com
Expert Bio Mary Schelling, a Travel Assistant at Betty Maclean Travel Inc., has an extensive traveling background and a love for exotic places. Mary has been on a number of luxurious cruises and has flown all over the world, her favorite being Tuscany where she spent a week just relaxing and admiring the beauty of the region. Mary does research to help in assisting the travel advisors in providing outstanding service and support to their clients. Mary says, "I love being here at Betty Maclean Travel and can't wait to learn from the experienced advisors".
|  | Jessy LaPaglia, Travel Assistant Email: Jessy@BettyMacleanTravel.com
Expert Bio As a travel assistant at Betty Maclean Travel, Inc. Jessy found her love for travel while cruising through the Caribbean and venturing through Alaska. She gladly assists the travel advisors with the little details that ensure clients can sit back and relax while she helps to make their vacation dreams become a reality.
|  | Elizabeth Ayers, Receptionist Email: Info@BettyMacleanTravel.com
Expert Bio As a receptionist at Betty Maclean Travel, Inc. Elizabeth is the friendly voice that you hear on the phone and the smiling face that greets you when you walk in the door. Elizabeth helps the travel advisors with day to day tasks and client event planning.
|  | Mary Ann Ramsey, CTC, DS, ASA, President of Betty Maclean Travel, Inc.
Interests & Specialties Mary Ann Ramsey, CTC, DS, ASA is a nationally recognized travel consultant who specializes in multigenerational family travel and customized safaris to Africa and India. She is an accredited space agent (ASA) with Virgin Galactic, and in addition to going to space herself, she assists her clients with booking the Virgin Galactic experience.
Whatever the destination, Mary Ann uses her expertise as a consultant and fellow world traveler when planning any trip with her clients.
Expert Bio
Awards and Recognition
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Travel + Leisure Magazine 'The A-List of Travel Super-Agents’ 2012, 2011, 2010, 2009, 2008, 2007 Ultra-Luxury Agent; 2006, 2005, 2004, 2003, 2002
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Condè Nast Traveler Magazine ‘World’s Top Travel Specialists’ 2012, 2011, 2010, 2009. 2008, 2007, 2006, 2005, 2004, 2003, 2002, 2001, 2000 - Specialty Multi-generational travel
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Selected to on The Siam's Virtuoso Advisory Board
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Selected as a Finalist for Godmother of Royal Caribbean International's Liberty of the Seas 2007
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ASTA Travel Agent of the Year 2003
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Cover story of the Luxury Travel Magazine, March 2006
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Virtuoso member agency since 1993
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Betty Maclean Travel, Inc. is a top performing agency among the Virtuoso's network of agencies
Appointments and Committees
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Forbes Traveler 400 Board Member, appointed 2008, 2006
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Virtuoso Member Advisory Board, elected 2007
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Cambridge Beaches Advisory Board, appointed May 2007
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Virtuoso Ethics Committee, appointed 2007
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Selected by Virgin Galactic to be an Accredited Space Agent, December 2006
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Oceania Cruises Cruise Connoisseur Club, 2008
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Residensea Ambassador, appointed 2006
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TCS Expeditions Advisory Board, appointed 2004
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Silversea Cruises Advisory Board, appointed 2004
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Rosewood Hotels & Resorts Travel Agent Advisory Board, appointed 2004
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Abercrombie & Kent Advisory Board, appointed 1998
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Travel + Leisure Magazine’s Travel Agent Advisory Board
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Virtuoso Member Advisory Board Cruise Committee Liaison
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Forum Club of Southwest Florida Program Committee
Credentials
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CTC (Certified Travel Counselor) since 1984
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Accredited Destination Specialist (DS) in Europe, Africa and South Pacific
Media Appearances
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Guest on WGCU 90.1 FM Gulfcoast Live! Radio Show
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Guest on Wall Street Wrap Up television program
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Guest on local NBC News, WINK News, and ABC News Television
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WGCU (PBS station) – Expressions magazine travel columnist
|  | Zahra, Director of Food and Beverage Email: Zahra@BettyMacleanTravel.com
Expert Bio
Zahra, a British Black Labrador Retriever, was born July 4, 2007 and welcomes Betty Maclean Travel, Inc., clients to their office in Naples.
She loves to swim, play fetch, and visit all of her friends in the office!
My Recent Trips She's already well-traveled, having toured New Orleans, she loves the garden district! She enjoys driving excursions between Michigan and Florida. (ask her for her recommended stop overs enroute) To date her favorite Virtuoso property is One Bal Harbour in Miami where a beautiful comfy dog bed, toys and snacks were waiting for her upon checkin!
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